A picture of Structure & Form

Why Your Website Isn’t Converting

X
min read
UX/UI design

Bad UX drives visitors away. Fix slow load times, confusing navigation, and weak CTAs to boost conversions. A smooth user experience turns visitors into customers.

You’ve got traffic, but no one’s buying. People visit your site, look around, then leave. What’s going wrong?

Bad user experience (UX).

Great UX isn’t just about making things look nice. It’s about guiding people to take action. If your website isn’t converting, chances are, it’s frustrating to use.

Common UX Mistakes That Kill Conversions

1. Confusing Navigation

If visitors can’t find what they need in seconds, they’ll bounce. Menus should be clear, logical, and simple. Too many options? Overwhelming. Hidden key pages? Frustrating.

Fix: Keep navigation minimal. Use clear labels. Make the most important pages easy to find.

2. Slow Load Times

People won’t wait for a slow site. A delay of just one second can drop conversions by 7%.

Fix: Compress images, eliminate unnecessary scripts, and use a fast hosting provider.

3. Poor Mobile Experience

More than half of web traffic is mobile. If your site isn’t mobile-friendly, you’re losing customers.

Fix: Test your site on different devices. Ensure buttons are tappable, text is readable, and layouts adjust properly.

4. Too Many Distractions

Pop-ups, autoplay videos, flashing banners. Too much going on can overwhelm users and drive them away.

Fix: Keep it simple. Every page should have one clear focus.

5. Weak Calls to Action (CTAs)

If people don’t know what to do next, they won’t do anything.

Fix: Make CTAs bold, clear, and specific. Instead of “Learn More,” try “Get Your Free Quote.”


How to Improve Your UX (and Conversions)

  • Simplify your design. Less clutter, more focus.
  • Prioritise speed. A fast site keeps people engaged.
  • Guide users. Clear navigation and CTAs show the way.
  • Think mobile-first. Most users are on their phones.
  • Test everything. See where users drop off and fix it.


Final Thought

A beautiful website isn’t enough. If it’s not easy to use, it won’t convert. Prioritise UX and you’ll turn more visitors into customers.

Need help improving your site’s UX? Let’s talk.

Written by
Alex Stone
Founder & Creative Director